PRIVACY POLICY

Our website address is: https://spiritofmanchester.co.uk.

It’s not particularly interesting to read but it is important for you to understand
these terms & conditions when you shop with us. The following explains our
responsibilities regarding your order with us and how your transaction will be
handled. This, together with our Cookie policy, explains how we process your
information and the choices you have. By purchasing with us you are
accepting and consenting to the terms of this Privacy Policy.

This website is owned by Drinks of Manchester Limited, a company registered
in England and Wales. For the purposes of the Data Protection Act 1998, the
Data Controller is Drinks of Manchester, 10-15 Watson Street, Manchester M3
4LP (info@manchestergin.co.uk).

We are registered with the Information Comissioner’s Office (ICO). Our Registration
Number is: ZA215801. For more information, visit the ICO website.

Here at Drinks of Manchester Ltd, we know that you care about the information your
share with us and we are committed to keeping your data safe and secure.

You have the following rights under the GDPR, which this policy has been designed
to uphold:

The right to be informed about our collection and use of personal data

The right of access to the personal data we hold about you (see section called
Opting Out)

The right to rectification if any personal data we hold about you is inaccurate or
incomplete (please contact us using the details throughout this privacy policy)

The right to be forgotten – i.e. the right to ask us to delete any personal data we hold
about you (We only hold your personal data for a limited time, as explained in the
section called: What personally identifiable information do you collect and how is it
used?)

The right to restrict (i.e. prevent) the processing of your personal data

The right to data portability (obtaining a copy of your personal data to re-use with
another service or organisation)

The right to object to us using your personal data for particular purposes

Rights with respect to automated decision making and profiling.

If you don’t want us to contact you for marketing purposes, we won’t.

We collect information to allow you to place orders with us and we will communicate
with you in connection with any order which you have placed, including
communication emails such as order confirmations.

We NEVER sell your information to third parties.

Newsletter subscribers are able to unsubscribe at any time, using the ‘Unsubscribe’ link included in each email.

Any data shared with us as part of an enquiry or ‘Contact Us’ form will only be used for the purposes of responding to your enquiry and will not be shared with any third parties. We will also not use any data shared with us as part of an enquiry or ‘Contact Us’ form, for marketing or sale purposes.

The important thing to remember is that you can always find out what information we
hold about you, and you can always opt-out, anytime.

We use the information we collect in the following ways:​ 

To Process Transactions: To manage payments, fees, and charges, and to collect and recover money owed to us.​

To Manage Our Relationship with You: This includes notifying you about changes to our terms or privacy policy and asking you to leave a review or take a survey.​

To Administer and Protect Our Business and Website: Including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.​

To Deliver Relevant Website Content and Advertisements: To measure or understand the effectiveness of the advertising we serve to you.​ 

To Use Data Analytics: To improve our website, products/services, marketing, customer relationships, and experiences.​

To Make Suggestions and Recommendations: About goods or services that may be of interest to you.

By placing an order with us, you acknowledge to have read and agreed to this
Privacy Policy and our Terms and Conditions. If you are unhappy with any aspect of
these, then you should contact us at info@spiritofmanchester.co.uk before placing
your order with us.

We must receive payment of the whole of the price for the goods that you order
before your order can be accepted. Once payment has been received by us we will
confirm that your order has been accepted by sending an email to you at the email
address you provide in your order form. Our acceptance of your order brings into
existence a legally binding contract between us.

We have taken care to describe and show items as accurately as possible but
despite this, slight variations in items may occur. All prices include VAT (where
applicable) at the current rates.

Where we charge separately for packing, carriage and insurance and other relevant
charges, the appropriate rates are set out in our specified pricing structure shown
elsewhere on this website.

We may refuse at our discretion to accept an order:
1 where we cannot obtain authorisation for your payment;
2 if there has been a pricing or product description error; or
3 if you do not meet any eligibility criteria set out in our terms and conditions.
4 where goods ordered by you are not available;
5 if we do not deliver to your area;

Where we do not accept your order but have processed your payment, we will re-
credit your account with any amount deducted by us from your debit or credit card as
soon as possible, but in any event within 30 days of your order. We will not be
obliged to pay any additional amount as compensation for disappointment.

By placing an order with us you are confirming that you are over 18 and agree to an
electronic age verification check to confirm this. By placing an order, you consent to
a credit data search, which will leave an ID check footprint. If we cannot confirm your
age via an electronic check we reserve the right to request proof of age and/or
decline to fulfil your order. Orders cannot be dispatched until your age has been
verified regardless of shipping option selected.

It is an offence to attempt to buy alcohol if you are under 18 years of age or to buy,
or attempt to buy, alcohol for persons under the age of 18.

We may send out a Newsletter via email (hereinafter “Newsletter”) however you will
only receive this if you have specifically said you’re happy to. In these Newsletters,
we may inform you about new features from us, cocktail suggestions and about the
upcoming events or special promotions.

User may choose to unsubscribe from the Newsletter at any time by clicking on the
unsubscribe link or sending an email to Customer Service at
info@spiritofmanchester.co.uk.

If you want to unsubscribe or opt-out of communications from us, either click the unsubscribe link in our communications or send an email to

info@spiritofmanchester.co.uk. We will respond within 48 hours.

You cannot opt out from notification emails pertaining to any order but we will not use your information for any other purpose unless you have given us consent to do so.

You are entitled to see the personal information held about you we aim to respond to you within 14 days of your request for such information.

We promise to deal fairly and promptly with your request. However, if you remain dissatisfied after we have processed your request, you have the right to lodge a complaint with the Information Commissioner’s Office.

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed in an unauthorised way. We will retain your information for a reasonable period or as long as the law requires or permits.

We require that our advertisers and partners ensure the security of the data that users provide to them, however, in the event of a breach of their security measures, you agree that we will not be liable for any losses or damages.

We limit access to personal information about users to employees, for whom we reasonably believe it is necessary, in order to provide products or services.

Use of spiritofmanchester.co.uk and all associated brand websites owned by Drinks of Manchester Ltd and products are intended for persons who are eighteen
(18) years or older, or business entities.

If proof comes to our attention that an individual user is under the age of eighteen
(18) years, and is accessing our services and/or products we will immediately
terminate such account.

We reserve the right to amend this Policy at any time, in the event that this becomes
necessary after initial release, or in the event that it becomes necessary with respect
to additional, deleted, modified or amended services provided by us.
We will not personally notify you of any amendments to this Policy. Users are urged
to check this Policy frequently in order to determine whether any changes have been
made. Users understand and agree that continued use of our web site assumes that
they have read and accepted this Policy, as it may be amended from time to time.

All comments, queries and requests relating to our use of your information are
welcomed and should be addressed to info@spiritofmanchester.co.uk.

Effective Date Of This Privacy Policy
This Privacy Policy was last updated and became effective on 01/01/2024.